We aim to respond to every enquiry within 24 hours — whether it's a question, a collaboration idea, or just a hello. Phone lines are open Monday–Friday, 5pm–10pm Adelaide time (ACST); leave a voicemail outside those hours and we'll call you back.
Yes — no matter where you are in the world. Sessions run virtually across any time zone, and we travel for keynotes, seminars and recording. Chinese students are warmly welcome to reach out via WeChat (微信公众号: BreakingMentalModels).
No worries — that's common. Just drop a message at hello@breakingmentalmodels.com and we'll point you in the right direction. There's no wrong way in.
No — and we'll never pretend otherwise. We believe in ethical support. We won't complete your work, but we will help you think deeper, find your angle, and bring real depth and originality to it. Think of us as a learning buddy who walks alongside you, not ahead of you.
That counts. Sometimes you just need someone to help you organise your thoughts — whether it's exam stress, a module that won't click, or feeling lost in your studies. Reach out and let's have a conversation.
Absolutely. Navigating a new education system in a second language is a unique challenge, and we see it. We work with your pace, your learning style, and your needs — and offer content and community in Chinese via our WeChat Official Account.
Honestly — probably not, and we'll tell you so. One session cannot undo a lifetime of formed thinking. We work with the environment over time, because that's what actually sustains change. If you're looking for a one-day fix, we're not the right fit. If you're ready to invest in lasting change, we're exactly what you need.
It depends entirely on scope — a single session, a programme package, or an ongoing partnership. Every engagement begins with a complimentary discovery conversation, where we explore what you need and what would genuinely serve you. No obligation, no hard sell.
A discovery session — a single, honest conversation about where your organisation is and where you want it to be. Book one here →
Reach out with what's on your mind — no formal pitch, no credentials needed. We have a brief, informal pre-chat, then we record: three loose anchors and a real conversation. The only rule is be honest or don't bother. More on being a guest →
YouTube is the main hub for every video and episode. Audio versions are on Spotify and Apple Podcasts, with clips across Instagram, TikTok and more — all linking back to the full conversation.